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terms & conditions

Last updated: 09/10/2023

1. Acceptance of Terms
Welcome to Regal Sleep, operated by Regal Sleep. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our website or services. These Terms apply to all users of our website, including browsers, vendors, customers, merchants, and contributors of content.

2. Clearance & Sales Items
2.1. Regal Sleep offers clearance and sales items for discontinued or run-out models. These items may be subject to different terms and conditions than full-price and regular sale items.

2.2. Some clearance mattresses may come with a Trial or Comfort Guarantee.

2.3. Clearance mattresses provide a full manufacturer's warranty for repair and/or replacement at the manufacturer's discretion. They do not offer refund options for minor warranty issues.

3. Online Sale Terms and Conditions
3.1. By agreeing to these Terms, you represent that you are of legal age in your state or province of residence, or you have obtained the necessary consent from your minor dependents to use this site.

3.2. You may not use our products for illegal or unauthorized purposes, and you must not violate any laws in your jurisdiction, including copyright laws.

3.3. You must not transmit any worms, viruses, or destructive code.

3.4. A breach of these Terms will result in the immediate termination of your services.

4. General Conditions
4.1. We reserve the right to refuse service to anyone for any reason at any time.

4.2. Content you submit may be transferred unencrypted and could involve transmissions over various networks and changes to adapt to technical requirements. Credit card information is always encrypted during transfer.

4.3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.

4.4. Headings used in this agreement are for convenience and do not limit or affect these Terms.

5. Accuracy, Completeness, and Timeliness of Information
5.1. We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material on this site is for general information only and should not be the sole basis for decision-making.

5.2. This site may contain historical information that is not current. We reserve the right to modify site content at any time.

6. Modifications to the Service and Prices
6.1. Product prices are subject to change without notice.

6.2. We may modify or discontinue the Service, or any part thereof, without notice.

6.3. We are not liable for any modifications, price changes, suspensions, or discontinuances of the Service.

7. Products or Services
7.1. We may limit sales of our products or services by person, region, or jurisdiction.

7.2. We may change product descriptions or pricing at our discretion.

7.3. We do not warrant that product quality or services meet your expectations.

8. Accuracy of Billing and Account Information
8.1. We may refuse any order at our discretion.

8.2. You agree to provide current, complete, and accurate purchase and account information.

9. Optional Tools
9.1. We provide access to third-party tools "as is" without warranties or conditions.

9.2. Your use of optional third-party tools is at your own risk, and you must understand and agree to their terms.

10. Third-Party Links
10.1. Our Service may contain third-party materials. We are not responsible for these materials or third-party websites.

11. User Comments, Feedback, and Submissions
11.1. You grant us the right to use, edit, and publish any comments or submissions you send us.

11.2. We may monitor, edit, or remove content we find objectionable.

11.3. Your comments must not violate any third-party rights or contain unlawful material.

12. Personal Information
12.1. Your submission of personal information is governed by our Privacy Policy.

13. Errors, Inaccuracies, and Omissions
13.1. We do not guarantee the accuracy of the information on our site. We reserve the right to correct errors, inaccuracies, or omissions.

14. Prohibited Uses
14.1. You may not use the site for unlawful, offensive, or malicious purposes. We reserve the right to terminate your use for prohibited activities.

15. Disclaimer of Warranties; Limitation of Liability
15.1. We do not guarantee uninterrupted or error-free service.

15.2. You use our service at your own risk. We do not provide warranties, except as expressly stated.

15.3. We are not liable for any damages, including lost profits or data, arising from your use of the Service.

16. Indemnification
16.1. You agree to indemnify and hold us harmless from any claims, including legal fees, due to your breach of these Terms or violations of the law.

17. Severability
17.1. If any provision of these Terms is found unenforceable, it will not affect the validity of the remaining provisions.

18. Termination
18.1. These Terms remain in effect unless terminated by you or us. We may terminate your use at any time for violations.

19. Entire Agreement
19.1. These Terms constitute the entire agreement between you and us, superseding any prior agreements.

20 .Governing Law
20.1. These Terms are governed by the laws of Australia.

21. Changes to Terms of Service
21.1. We may update these Terms at any time, and your continued use of our website constitutes acceptance of the changes.

22. Contact Information
22.1. Questions about these Terms should be sent to info@regalsleep.com.au.

23. Website Accuracy
23.1. The website content is for information purposes only, and we make no claims about its accuracy or authenticity. Your use is at your own risk.

24. Third-Party Payment Providers

24.1. Regal Sleep may utilize third-party payment providers, such as Stripe, Paypal, and Afterpay, to facilitate payment transactions for products and services offered on our website.

24.2. By using our services and agreeing to these Terms and Conditions, you also agree to the terms and policies of these third-party payment providers, which may govern your use of their services. It is your responsibility to review and understand the terms and policies of these payment providers.

24.3. Regal Sleep is not responsible for any issues or disputes arising from transactions conducted through third-party payment providers. This includes but is not limited to payment processing, refunds, chargebacks, and disputes related to the use of their services.

24.4. Any personal or financial information you provide to third-party payment providers is subject to their respective privacy and security policies. Regal Sleep does not store or retain your payment information.

24.5. In the event of a dispute or issue related to a payment made through a third-party payment provider, you should contact the provider directly for resolution. Regal Sleep will assist to the best of its ability but is not liable for the actions or policies of these third-party providers.

24.6. Regal Sleep reserves the right to change or add additional third-party payment providers as deemed necessary. Any changes to the payment providers used by Regal Sleep will be reflected in the applicable sections of our website and may require you to review and agree to the terms of the new provider.

Please ensure that you understand and agree to the terms and policies of any third-party payment provider you use in conjunction with our services. Regal Sleep is committed to providing a secure and reliable payment experience, but we do not have control over the policies and procedures of third-party payment providers.

Please read these Terms carefully. By using the Regal Sleep website, you agree to these conditions.

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