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privacy policy

Last updated: 09/10/2023

At Regal Sleep, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By accessing or using our website and services, you consent to the practices described in this policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you make a purchase or interact with our website or customer support.

1.2. Usage Information: We collect information about how you interact with our website, including your IP address, browser type, operating system, and browsing behavior.

1.3. Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

2.1. Provide Services: We use your personal information to process orders, provide customer support, and fulfill requests for products and services.

2.2. Communications: We may send you emails related to your purchases, updates about our products and services, and promotional offers. You can opt-out of promotional emails at any time.

2.3. Analytics: We use usage information and cookies to analyze website performance and improve our services.

2.4. Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.

3. Disclosure of Your Information

3.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in conducting our business operations, such as payment processors, shipping companies, and marketing agencies.

3.2. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or governmental requests.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Security

4.1. We employ reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage method is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

5.1. You can update or correct your personal information by logging into your account on our website or contacting our customer support.

5.2. You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email.

 

6. Children's Privacy

6.1. Our services are not intended for children under the age of 13. We do not knowingly collect or maintain information from individuals under 13 years of age.

7. Changes to this Privacy Policy

7.1. We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on our website with a new effective date.

 

8. Contact Us

8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please

Email: info@regalsleep.com.au

Address: 1/800 Princes Hwy, Springvale VIC 3171

Phone: 03 7036 4153

By using Regal Sleep's website and services, you acknowledge and agree to the practices described in this Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information.

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